Privacy Policy

Last Updated: December 2025

Best Balaclava Australia ("we", "us", or "our") operates the website bestbalaclava.com.au (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our service to you.

Information We Collect

Usage Data: We may collect information about how the Site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent and address technical issues

Affiliate Disclosure

Best Balaclava Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on affiliate links and make a purchase, we may receive a small commission at no additional cost to you.

Third-Party Services

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Google Analytics

We may use Google Analytics to monitor and analyse the use of our Site. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services.

You can opt-out of having your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript from sharing information with Google Analytics about visit activity.

Cookies Policy

We use cookies and similar tracking technologies to track activity on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Site to function properly.
  • Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.
  • Preference Cookies: These cookies enable the Site to remember choices you make (such as your quiz answers) to provide a more personalised experience.

Data Retention

We will retain your Usage Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Usage Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Your Rights

If you are a resident of Australia, you have certain data protection rights under the Privacy Act 1988 (Cth). You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information in certain circumstances
  • Object to processing of your personal information

To exercise these rights, please contact us at the email address provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: hello@bestbalaclava.com.au
  • By visiting our contact page